Terms and Conditions, security and legal issues
- Making A Purchase.
- Making a purchase could not be easier. Just browse or search our product range and click the "Add to Basket" button next to any products that you wish to purchase. At any time you may review and remove contents from your basket by clicking the "Review Basket" Button. After you have finished your selection, click on "Check Out" to complete the actual purchase. At this point you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa and Mastercard and debit cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, standard mail or over the Internet with our secure ordering system. Please do not send your credit card details to us via e-mail, or any other insecure method - Designer Colours can not be held responsible for any losses that may occur.
- Shipping And Handling.
- Shipping and handling is automatically calculated based on the items in your cart and your region.
For further information see shipping and handling policy
- Delivery Schedule.
- We will endeavour to despatch your orders within two working days for all the stock items. Please allow two further days for delivery (Scottish Islands up to 7 days). Urgent orders will be considered. Please telephone or send email if you have any specific delivery requests.
- Back Orders.
- If your item is not in stock, we will back order it for you. You will always be e-mailed with the option to cancel your order if you would rather not wait.
- Tax Charges.
- All Prices include UK VAT at the current rate.
(Applicable to the UK or the European Union)
- Credit Card Security.
- All credit card numbers are encrypted when ordering using SSL. Credit card details remain encrypted until we process your order where they are only decrypted for processing on our computer. They are not held in clear text on any web site. Please see our Security Policy for further details.
- All products are guaranteed to meet your expectations and we offer a 14 day return policy for unopened items in their original packaging. (The return of the products is the consumers responsibility).
For further information please see our Guarantee and Returns Policy
- Refusal to supply
- Designer Colours have the right to cancel your order at any time before dispatch. If payment has already been taken, then it will be refunded.
This does not affect your statutory rights as a consumer.