December 3, 2004
FMB
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Spotting and Avoiding Cowboy Builders

This article was written and distributed by the Federation of Master Builders, the building industry's largest trade organisation, representing over 13,000 small and medium-sized companies throughout the UK. If you'd like to know more about the FMB, or would like to find a reputable builder, try the Find a Builder web site at: http://www.findabuilder.co.uk.

Cowboy builders are very much in the minority, but they are out there, so how can you protect yourself? Treat them with suspicion if they:

One sure-fire way to avoid cowboys is to use the FMB's Find A Builder service at www.findabuilder.co.uk or telephone 08000 152 522, or to look for the FMB logo - the sign of building quality – on builders' vans, stationery or advertising.

Whatever you do, follow our simple guidelines for choosing and working with a builder,

Ask for references and talk to previous customers. A good builder will provide you with credentials and references, so try to visit previous jobs similar to your own.

If the builder is a member of a trade association, check the membership criteria - and make sure they really are a member, rogue builders have been known to falsely claim membership.

Get estimates from two or three different builders. Be clear about what you want done and ask for a written specification and quotation.

Avoid adding to the job or changing your mind halfway through - it will usually cost more and cause delays. Confirm any changes you do make in writing.

Use a contract - the FMB has a Plain English contract for small building work.
Agree any staged and final payments before work starts.

Avoid dealing in cash.

If any problems arise whilst work is in progress, or you are unhappy about anything, talk to your builder right away.

Copyright 2003 Federation of Master Builders. You can find more useful articles like this at: http://www.buildingarticles.co.uk.

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